We are
Always Connected.

Reach out to our dedicated local team. We operate 24/7 to ensure your travel plans are seamless and perfectly executed.

Location

Matara, Sri Lanka

Direct Line & WhatsApp

+94 72 950 3304

Email Support

info@srilankanvibez.com

Send an Inquiry

The Concierge Promise

When you contact Sri Lankan Vibez, you are not speaking to an automated bot or an outsourced call center. You are connecting directly with our local, on-the-ground travel experts.

"We pride ourselves on lightning-fast response times, deep local knowledge, and an unwavering commitment to your peace of mind."

From the moment you send your first inquiry to the day you depart the island, your dedicated concierge is available 24/7 via WhatsApp to handle everything from restaurant reservations to unexpected itinerary changes.

Customer Service Expert

Frequently Asked Questions

Find quick answers to help you start planning.

We pride ourselves on our efficiency. During standard business hours (Sri Lanka Time), you can expect a response within 2 hours. For complex custom tour requests, we provide a full draft itinerary within 24 hours.

Absolutely. Our pre-packaged tours serve as excellent foundations. If you want to add an extra day at the beach, upgrade your hotel, or skip a specific site, simply let us know and we will adjust the itinerary and pricing for you.

We believe in total transparency. When we send you a quote, it clearly outlines everything included. Typically, our tour quotes include private transport, English-speaking driver/guide, accommodations, daily breakfast, and all major site entrance fees. There are no hidden costs.

Yes. All of our chauffeur guides are highly experienced, certified by the Sri Lanka Tourist Board, and fluent in English. They serve not just as drivers, but as knowledgeable local companions.

Our Policies

Transparency is at the heart of everything we do. Click any policy to read the full details.

Privacy Policy

How we collect, use, and protect your personal information when you book or inquire with us.

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Terms & Conditions

The business terms that govern all bookings, services, and agreements made with Sri Lankan Vibez.

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Refund Policy

Our fair and transparent cancellation and refund schedule, clearly outlined for your peace of mind.

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